The comments that you just read, was by a restaurant owner named Amy. She and her husband; Samy, has been operating Amy's Baking Company for quite some time now but they have been struggling due to some negative reviews on Yelp. So, who do they turn to? Gordon Ramsay of course. On last week's episode of Kitchen Nightmare, their restaurant was the main attraction. It was all fun and games till Amy's food hit rock bottom with Ramsay. Apparently, she can't criticism from anyone. Not even her Husband. Eventaully, Ramsay had to call it quits on the couple and things started to take to an unfortunate turn.
The couple decided to lash out on Facebook, it was one of the worst meltdown I have ever seen. They weren't only firing at the show; Kitchen Nightmares but also targeting the "online bullies." I do not understand how someone can be so stubborn and not take criticism, not even a little bit. When you fight fire with fire, things will only get worst.
They claim that all the foods are home made and even lied to Ramsay that their baked goods was home made. At first, I believed her but then I came across this from their Twitter account:
And then they claimed that all their social media accounts has been hacked and that they were going to take legal action. This has been just one big mess and there seems to be no way out. The only solution I can think of is a rebranding of the whole entire name. Change the name, attitude and treatment of your customers. I have never seen someone yelling back at the customer for not knowing what "good food" is.
That is my two cents about the whole ordeal. What do you think?
In case you missed the episode, here it is:
P.S. I have been working on a big project and is due very soon. I promise its not store bought and will blog about it.